Join Our Team

The Purchasing Specialist is responsible for purchasing supplies and managing inventory for numerous iOR Office Based Surgical (OBS) centers. Our ideal candidate is an excellent communicator, with strong attention to detail and problem-solving skills who can multi-task and address both clinical questions as well as work with external supply vendors.

To excel in this role, the Purchasing Specialist needs in-depth knowledge of ordering supplies and a strong customer service background. Ultimately, you are tasked with ensuring all our locations have adequate access to the medical materials they need to perform surgeries in their OBS suite. This position requires communication and coordination with our external and internal teams, sales representatives, clinical offices, etc.

Responsibilities included, but not limited to:

• Order inventory for multiple sites simultaneously and ensure delivery is timely and accurate. Purchasing orders are placed through a variety of methods depending on the arrangement with the center

• Perform inventory audits and ensure accurate supplies are being tracked and ordered on-time

• Review, respond and address supply related inquiries from centers and internal customers

Monitor prices for medical supplies inventory and updates customers as needed

• Support centers and internal customers by creating case cost analysis for surgical procedures

• Recommend solutions to existing processes to reduce waste and increase efficiency of operations

• Able to review, recommend, and look for alternatives if needed to ensure surgical sites have accurate inventory and par levels

• Monitor shipping and tracking of all supplies ordered and communicate with sites as needed

• Process and track supply returns

• Other duties as assigned

Requirements:

• Work experience in inventory and supply chain; at least 2 years required, Ophthalmology preferred

• Experience in purchasing surgical or medical supplies, preferred but not required

• Ability to receive, stock and/or deliver goods

• Excellent knowledge of MS Office (particularly Excel)

• Excellent organization skills, attention to detail, ability to prioritize and comfortable working independently

• Ability to maintain confidential and meticulous records

• Strict adherence to HIPAA guidelines

• Excellent customer service and professional communication etiquette

• Experience with the ENVI supply management software system, preferred by not required

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer

• Requires handling of objects/packages that can weigh up to 25 lbs (if working in the office)

Job Type: Full-Time (40/hr week)

Location: Hybrid role based out of our Kansas City, MO office

Schedule: Day shift Monday – Friday

Hourly salary starting at: $24

An exciting opportunity is now available for an Accreditation Specialist to join our remarkable iOR team. This is a direct hire, full-time position that requires travel.  The ideal candidate must remain flexible to changing systems, and areas of assignment, while demonstrating quality and fiscal responsibility in work habits.  

This role requires someone who can demonstrate clinical competency and is familiar with Accreditation requirements  

Responsibilities include, but not limited to: 

• Responsible for the quality management of roughly 50 centers. This will include 4 QAPI meetings and 2 Governing Body meetings every year. 

• Write 2 improvement studies for each center every year. 

• Peer review/random case audits. 

• Source verification of all credentialing documents and educational background on all physicians, CRNA’s and RN’s for the centers. 

• Maintain up to date credentials on all licensed personnel. 

• Assist centers with any issues regarding infections, complications, patient safety concerns etc. 

• Assist centers in applying and achieving accreditation with either TJC or QuadA – this will include an onsite mock survey and being present for the actual survey. 

• Perform education or in-services for all centers at least once a year. 

• Assist centers in scheduling their biomedical inspections. 

• Ability to establish and maintain cooperative working relationships with co-workers and accounts 

• Ability to prioritize and multi-task multiple projects 

• Demonstrates excellent communication skills with staff, physicians, patients, and vendors 

• Demonstrates teamwork and prompt and regular attendance to work to ensure that quality care and services are provided to the accounts we serve 

• Documents in digital medical record according to policy 

• Provide support to accounts as assigned or necessary, online, in person or via telephone 

• May have additional responsibilities as designated by leadership  

Qualifications: 

• Minimum of 2 years’ experience as a RN (ophthalmology, preferred) 

• Ability to travel up to 50% This position requires the ability to travel nationwide via commercial airlines and requires overnight stays during the week. 

• Have current BLS certification 

• Clinical and administrative knowledge of an ophthalmology practice 

• Experience in implementing new processes. Experience with process improvement from productivity standpoint 

• Excellent communication, presentation, and interpersonal skills, both written and spoken 

• Strong time management, technical and organizational skills. Ability to work independently and within a team environment 

• Must demonstrate good computer skills and be able to embrace new technologies 

• Proficiency with Microsoft Office 365 

Competitive pay with experience.  

License/Certification: 

Valid unrestricted RN license (required) 

BLS Certification (required) 

ACLS Certification (required) 

Drivers License (required) 

Willingness to travel: 

50% (Required) 

Salary range:75K-85K 

Work location: 

Remote w/ travel 

Clinical Operations Manager

Job Objective:

The Clinical Operations Manager (COM) is responsible for providing account management support, exceptional customer service and effective leadership to iOR customers in assigned territories. This role is a remote role with travel that oversees the success of customers’ office-based surgery, acting as the liaison to operational departments and the point of contact for all ongoing support needs of the practice. The ideal candidate should possess ability to maintain a strong relationships with multiple customers in their territory and have strong business acumen, effective communication skills, familiar with clinical or practice administration in ophthalmology and the ability to establish and maintain positive relationships with internal teams and physician while implementing problem-solving strategies.

Responsibilities include, but not limited to:

Practice Management/Customer Service:

· Provide an exceptional customer experience by actively listening to customer requests for concerns and promptly and professionally responding with the right solution in a timely manner.

· Support multiple practices in territory in the success of their OBS program

· Continuously strive to improve customer satisfaction by identifying areas for improvement and offering suggestions for OBS enhancements

Ongoing Operations:

· Conduct monthly performance reviews with physicians on their OBS.

· Provide guidance and counseling on areas of financial, reimbursement, and operational performance for all iORs ongoing services.

· Regularly attends to customers to ensure consistency and standardization of the iOR OBS program and services.

· Be the main point of contact for physician and practice administration

· Delegate specific inquires regarding ongoing services to appropriate operational departments

· Regularly assesses customer’s needs and requirements and coordinates with internal iOR resources required to carry out resolutions for OBS operations.

· Collaborate with other departments and provide cross functional support and communication

· Engagement in other initiatives could include leading or participating on projects, support of other COMs or teams as needed

· Demonstrate appropriate decision making on matters that require approval or escalation to leadership. This could be around contact renegotiation/termination, or any other non-standard operational matters.

Qualifications:

· 1–3 years of sales or business development experience in ophthalmology or a related healthcare field supporting multiple customers in a territory

· Experience as a practice administrator or surgical program administrator/coordinator preferred but not required

· Demonstrated commitment to delivering high-quality customer service in a healthcare or consultative sales setting.

· Proven ability to build and maintain strong, professional relationships with multiple physicians, staff, and cross-functional teams.

· Experience in practice management or surgical program administration/coordinator, management, or a related field.

· Strong communication, presentation, interpersonal, and management skills, both written and spoken.

· Ability to communicate clearly and effectively in a courteous and professional manner.

· Excellent time management, technical, critical thinking, and organizational skills.

· Ability to work independently and within a team.

· Knowledge of how a third-party payer system operates, specifically Medicare Part B HCPCS, preferred but not required.

· Experience in Medicare and third-party reimbursement preferred but not required.

· Proficiency in using computer software and willingness to embrace new technologies.

· Must have working knowledge of Microsoft Office, to include Word, Excel, and Outlook.

· Ability to travel up to 50-75%.