Join Our Team

We’re looking for an Executive Assistant who brings exceptional organization, communication, and judgment to support our Chief Executive Officer, GP and Founder in executing high-impact initiatives.  

The Executive Administrative Assistant will serve as the right hand to the Chief Executive Officer, GP (CEO,GP), managing day-to-day priorities, communication flow, and strategic projects. This role requires strong initiative, discretion, and an understanding of healthcare operations, business strategy, and cross-functional collaboration. 

You will handle a mix of administrative, operational, and project-related responsibilities—ensuring the CEO,GP’s time and focus are spent on what matters most to the company’s strategic growth. 

Key Responsibilities 

• Manage CEO,GP’s calendar, schedule, meeting logistics, and deliverables proactively with precision across time zones. 

• Anticipate needs and proactively organize materials, talking points, and briefs. 

• Draft and manage internal/external correspondence, presentations, and reports. 

• Maintain confidentiality in handling sensitive and proprietary information. 

• Coordinate travel arrangements, expense reports, and follow-up action tracking 

• Serve as a liaison between the CEO, GP and internal teams, ensuring clarity, tone alignment, and responsiveness. 

• Support preparation for Board updates and leadership offsites as needed. 

• Draft summaries, briefings, and follow-up communications after key meetings supporting and coordinating follow ups as needed 

• Support sales and marketing projects so that they move forward efficiently, with timelines met and updates summarized. 
• Serve as a trusted, reliable extension of leadership—organized, diplomatic, and forward-thinking. 

Qualifications 

• 5+ years’ experience supporting a C-suite or senior executive (healthcare, operations, or startup environment preferred) 

• Experience in ophthalmology, medical device, surgical operations, or healthcare management required 

• Strong business writing, communication, and interpersonal skills 

• High proficiency in Microsoft 365, Teams, and project management tools (e.g., HubSpot, etc) 

• Proven ability to manage multiple projects with competing deadlines 

• Demonstrated discretion, emotional intelligence, and problem-solving ability 

• Experience coordinating across clinical, administrative, and business teams 

• Understanding of terminology related to surgical centers, accreditation, and RCM 

• Ability to interpret metrics and reports to support data-informed decision-making 

• Experience protecting CEO,GP’s time and need by ensuring he has bandwidth to focus on growth, partnerships, and innovation initiatives. 

Job Type: Full-Time (40/hr week)

Location: Remote (with limited travel as needed) 
Salary Range: $65,000–$75,000 
Department: Office of the Chief Executive Officer, Growth & Partnerships (CEO, GP) 

We are seeking a dynamic and relationship-driven individual to oversee multiple customer accounts within the eye care industry. This role is responsible for maintaining exceptional client satisfaction, analyzing customer savings and performance data, and driving customer retention and expansion. As a trusted partner to our clients, you will ensure they fully realize the value of our services and achieve measurable success. 

Key Responsibilities 

- Own a portfolio of clinical customer accounts  

- Conduct monthly account check-ins and strategy sessions to review satisfaction, service delivery, and client goals 

- Present and explain customer-specific financial performance reports, including cost savings and ROI metrics 

- Identify risks to retention and coordinate with internal teams to resolve issues promptly 

- Collaborate with business development teams to identify growth opportunities within existing accounts 

- Partner with other teams and external customers to align service delivery with client expectations 

- Track and report on client engagement, satisfaction, and account health metrics 

- Support Sales activity by providing information and promoting new services to the customer 

Qualifications 

- 5-7 years in clinical operations, account management, and/or sales in the eye care field 

- Ophthalmology experience preferred but not required 

- Experience managing multi-site or regional healthcare clients preferred 

- Strong interpersonal and presentation skills; comfort with financial reporting 

- Ability to travel regionally for client meetings and relationship management 

- Healthcare or medical services experience strongly preferred 

Job Type: Full-Time (40/hr week)

Location: Remote (with 50% travel as needed) 
Salary Range: $65,000–$75,000 DOE 
Department: Business Development 

We are seeking a Full Stack Developer with strong experience in C#, .NET, SQL, and front-end development to join our technology team in a growing healthcare services company. The ideal candidate has a builder mindset, comfortable with innovative technology tools, thrives in a fast-paced environment, and enjoys solving complex challenges. 

You’ll work closely with internal stakeholders to enhance our proprietary systems, integrate operational tools, support data-driven workflows, and optimize user experience across our digital ecosystem. We are building the digital infrastructure that supports our teams and customers across the U.S.—and we’re looking for someone who wants to contribute to meaningful work that impacts patients and physicians every day. 

Key Responsibilities 

• Design, develop, and maintain applications using C# and .NET frameworks 

• Build and manage SQL database structures, queries, and stored procedures 

• Develop clean, scalable code and reusable UI components 

• Collaborate with cross-functional teams to gather requirements and deliver features 

• Troubleshoot, debug, and optimize application performance 

• Support integrations with third-party systems and internal data platforms 

• Contribute to system architecture and development standards 

• Write and maintain technical documentation 
• Participate in code reviews  

Required Qualifications 

• 3–5+ years of professional full-stack development experience 

• Proficiency in C#, .NET Core, and SQL Server 

• Strong understanding of relational database design and query optimization 

• Experience with HTML, CSS, JavaScript and one or more front-end frameworks (React, Angular, Vue) 

• Familiar with Git or other version control tools 

• Strong problem-solving and analytical skills 

• Strong communication skills & ability to collaborate with non-technical stakeholders 

• Ability to work independently in a remote environment 

• Ability to build innovative products in a growing healthcare segment 

• Professional growth and cross-functional exposure 

• Delivering high-quality, production-ready features on schedule 

• Writing maintainable, well-tested code 

• Proactively identifying system improvements and automation opportunities 

• Partnering effectively with operations, clinical, and business teams 
• Demonstrating ownership, initiative, and solution-oriented thinking 

Preferred Experience 

• Healthcare or regulated industry experience a plus 

• Experience with Azure or AWS 

• Experience with API development & microservices 

• Familiarity with reporting / dashboarding / data warehousing environments 

• UI/UX awareness for intuitive user experience 

Job Type: Full-Time (40/hr week)

Location: Remote
Salary Range: $80,000–$90,000
Department: Technology & Operations

An exciting opportunity is now available for an Accreditation Specialist to join our remarkable iOR team. This is a direct hire, full-time position that requires frequent travel.  The ideal candidate must remain flexible to changing systems, and areas of assignment, while demonstrating quality and fiscal responsibility in work habits. As part of this role, you will be spending time working as an RN supporting our Launch department onsite with customers as they set up their Office Based Surgery (OBS) Suite. This would be about a 3 month commitment. After your time in this role, you will transition to a full RN Accreditation Specialist on the Accreditation team.    

This role requires someone who can demonstrate clinical competency and is familiar with Accreditation requirements 

Key Responsibilities include, but not limited to: 

• Responsible for the quality management of roughly 50 centers. This will include 4 QAPI meetings and 2 Governing Body meetings every year. 

• Write 2 improvement studies for each center every year. 

• Peer review/random case audits. 

• Source verification of all credentialing documents and educational background on all physicians, CRNA’s and RN’s for the centers. 

• Maintain up to date credentials on all licensed personnel. 

• Assist centers with any issues regarding infections, complications, patient safety concerns etc. 

• Assist centers in applying and achieving accreditation with either TJC or QuadA – this will include an onsite mock survey and being present for the actual survey. 

• Perform education or in-services for all centers at least once a year. 

• Assist centers in scheduling their biomedical inspections. 

• Ability to establish and maintain cooperative working relationships with co-workers and accounts 

• Ability to prioritize and multi-task multiple projects 

• Demonstrates excellent communication skills with staff, physicians, patients, and vendors 

• Demonstrates teamwork and prompt and regular attendance to work to ensure that quality care and services are provided to the accounts we serve 

• Documents in digital medical record according to policy 

• Provide support to accounts as assigned or necessary, online, in person or via telephone 
• May have additional responsibilities as designated by leadership 

Qualifications: 

• Minimum of 2 years’ experience as a RN (ophthalmology, preferred) 

• Ability to travel up to 50% This position requires the ability to travel nationwide via commercial airlines and requires overnight stays during the week. 

• Have current BLS certification 

• Clinical and administrative knowledge of an ophthalmology practice 

• Experience in implementing new processes. Experience with process improvement from productivity standpoint 

• Excellent communication, presentation, and interpersonal skills, both written and spoken 

• Strong time management, technical and organizational skills. Ability to work independently and within a team environment 

• Must demonstrate good computer skills and be able to embrace new technologies 
• Proficiency with Microsoft Office 365 

License/Certification: 

Valid unrestricted RN license (required) 

BLS Certification (required) 

ACLS Certification (required) 

Drivers License (required) 

Willingness to travel: 

50% (Required) 

Job Type: Full-Time (40/hr week)

Location: Remote (with 50% travel as needed) 
Salary Range: $75,000–$85,000 DOE 
Department: Accreditation 

Role Overview 

The Director of OD Network Growth & Business Development is a senior leadership role responsible for driving OD referral growth through a high-performing team while strengthening and expanding the optometric referral ecosystem that fuels growth across iOR-supported office-based surgery (OBS) programs. 

The Director is accountable for team performance, motivation, execution, and results, ensuring consistent growth in premium and refractive case volume, OD engagement, and referral-based revenue across markets. 

The ideal candidate is both a growth leader and a people manager. This must be someone who has successfully led teams focused on customer growth, referral development, and provider engagement, and who understands how to translate strategy into day-to-day execution by working with others. 

Key Responsibilities 

• Lead, coach, and motivate the PRM team to grow OD referrals and case volume across markets 

• Set clear performance expectations, goals, and accountability for referral activity and outcomes 

• Own and execute OD network growth strategy for iOR-supported OBS programs 

• Expand and strengthen OD referral relationships at existing sites and attract new referring ODs 

• Drive measurable increases in premium and refractive case mix and referral-driven revenue 

• Track referral performance and use data to guide priorities, territory focus, and resource allocation 

• Build scalable OD engagement programs, playbooks, and best practices 

• Standardize PRM outreach, onboarding, and activation models for consistent execution 

• Serve as a visible leader and ambassador within the optometry and refractive community 

• Partner cross-functionally with PRMs, site leaders, MD practices, Operations, and RCM teams 

Qualifications: 

Required 

• Proven experience leading and developing a successful growth-focused team 

• 10+yrs with an Optometry background and extensive experience working with optometrists 

• Demonstrated success managing teams responsible for customer growth, referrals, or provider engagement 

• Experience leading teams, sales reps, or field-based relationship managers 

• Strong coaching, motivation, and performance management capabilities 

• Experience driving results through others, not solely as an individual contributor 

• Background in business development, growth, or provider-network expansion 

• Comfort with performance-based accountability and revenue-linked outcomes 

• Strong relationship-building skills with clinicians, practice owners, or healthcare leaders 

Preferred 

• Existing OD or refractive-care industry relationships 

• Experience supporting refractive, LASIK, or premium ophthalmic programs 

• Multi-market or national team leadership experience 

Willingness to travel: 

50-75% (Required) 

Job Type: Full-Time (40/hr week)

Location: Remote with 50-75% travel  
Salary Range: $100,000-$150,000 base + commission

Role Overview 

The Director of Strategic Sourcing will evolve our Materials Management service from a primarily administrative function into a strategic, consultative, and value-driven capability that delivers measurable savings and strengthens iOR’s market differentiation. 

This is a senior individual contributor role with direct authority to negotiate and execute supplier agreements on behalf of iOR and its customers. The role brings industry expertise, supplier leverage, and strategic oversight while working in close partnership with the existing Materials Management team. This person will add industry knowledge, have negotiation strength, and strategic sourcing leadership to help customers reduce costs, standardize purchasing, and make informed decisions 

Key Responsibilities 

• Negotiate and execute supplier agreements on behalf of iOR and its customers to improve vendor pricing, terms, and contract structures 

• Develop a clear understanding of customer purchasing behavior to identify cost-reduction and standardization opportunities 

• Advise customers and internal teams on lower-cost, clinically equivalent alternatives, pack design, and sourcing strategies 

• Provide market intelligence and sourcing expertise to PRMs and leadership to support client conversations 

• Set strategy, standards, and playbooks for Materials Management, leveraging the existing team 

• Explore early-stage opportunities for vertical integration, leverage, or new value creation 

• Operate as a senior individual contributor with authority to negotiate and execute supplier contracts 

• Build strong internal team relationships across the Operations and Business Development teams 

• Have a strong ability to build relationships with all clients and vendors  

Qualifications:

Required 

• Deep experience in healthcare materials, sourcing, or supply chain 

• Strong, assertive negotiation skills with vendors and suppliers 

• Established vendor relationships and market knowledge 

• Ability to translate industry insight into practical, customer-facing value 

Preferred 

• Experience with ophthalmology, surgical, or medical device supply chains 

• Background advising practices or healthcare organizations on sourcing strategy 

• Comfort operating independently while influencing cross-functional teams 

• Ideal for a candidate with 10+ years of relevant industry experience 

Willingness to travel: 

20% (Required) 

Job Type: Full-Time (40/hr week)

Location: Remote with 20% travel  
Salary Range: $100,000-$120,000

This position requires someone who is passionate about supporting the RCM team in a Lead position. This person has to be a subject matter expert in the RCM process as well as help create a supportive environment for the team to be successful. This individual will be working closely with the RCM Manager and be able to use appropriate judgement and decision making when working with the team. Being able to balance both RCM account management work as well as additional Lead responsibilities. Since the Lead will be performing quality assurance on assigned team members and evaluating team members productivity metrics, this person has to act with integrity to escalate any performance concerns to the RCM Manager to address. To apply for this role, the applicant must be in good standing with the company and employed for more than 6 months in their current role.

Primary Responsibilities include, but not limited to:

• Insurance and Billing Processing
  • Work with external and internal customers including cross functional team members, insurance carriers and customers, via telephone, email or through online portals to ensure accuracy in billing and claims while demonstrating a high level of customer service
  • Pursue reimbursement from carriers by placing phone calls and recording all contact in an electronic tracking system to ensure progress is made on outstanding accounts
  • Identify and respond to patterns of denials or billing practices and perform complex account investigation as needed to achieve resolution
  • Verify patient benefit eligibility/coverage and obtain authorization requesting additional information when required
  • Evaluate policies to determine eligibility for surgery and ensure policy benefits are paid accurately
  • Post charges and submit claims and timely follow up on claim status and payment
  • Apply appropriate denial codes if no benefits are payable
• Customer Service
  • Act of the main point of contact and communication with customers surrounding all aspects of their RCM program and the support provided by iOR
  • Support iOR service delivery teams and leaders through expert guidance and assistance when needed for customer inquiries, issues and communication
  • Provide excellent customer service to include be active in communicating with customers, responding to their inquiries with urgency & accuracy; while representing iOR’s high-standard for professionalism
• Offshore support for Insurance Specialist
  • Actively distribute and delegate work to Insurance Specialist and other iOR team members in a timely manner and with the awareness to the appropriate level of urgency (this could include unassigned accounts, emails, communications from customers, etc.)
  • Provide Subject Matter Expert (SME) guidance and direction to Insurance Specialists on appropriate task completion, workload prioritization and other questions that surface from team members
  • Could be asked to be a resource for supporting on-going training of team members and orientation of new hires as needed
• Quality Assurance Support
  • Perform quality assurance review for assigned Insurance Specialists and/or Lead teammates
  • Ensure productivity reports are filled in and updated timely
  • Verify reported metrics
  • Escalate concerns or issues to RCM Manager to address

Other responsibilities include, but not limited to:

• Continue to maintain and work all assigned accounts as assigned customer’s Insurance Specialist
• Maintain and promote a healthy work environment that is supportive to the RCM team
• Work closely with RCM manager on Lead responsibilities and other duties as required
• Could be asked to assist with the credentialing of new facilities

Experience:

• Medical billing experience (At least 3 years required, Ophthalmology preferred)
• Certified Coding Specialists preferred
• Strong medical billing A/R follow up
• Experience with UB-04 billing
• Knowledge and experience with billing operations, including: ICD-10 and CPT coding,
• claims submission, charges and payment posting
• Ability to navigate EMR
• Strict adherence to HIPAA guidelines

Qualifications:

• Medical billing experience (At least 3 years required)
• ICD-10: 3 years (Required)
• CPT coding: 3 years (Required)
• Ophthalmology: 1 year (Preferred)
• Requires a high school diploma and a minimum of 1-2 years hands-on experience in a fast-paced medical billing environment
• Excellent customer service and proper phone etiquette
• Ability to work in a fast paced and rapidly changing environment
• Understanding medical terminology, medical billing practices, and billing reimbursement is essential. (Ophthalmology preferred) The ability to understand and apply contract language to billing is key
• Familiar with billing guidelines and regulations in various states; across government and non-government insurance carriers
• Strong computer and typing skills
• Utilization of electronic medical records systems
• Modern office procedures, methods and computer equipment
• Business letter writing and report preparation techniques and methods
• Correct English usage, spelling, grammar and punctuation
• Must have previous experience in a healthcare setting
• Strong communication skills and attention to detail are necessary
• The ability to handle a very high volume of work with speed and accuracy is essential
• Background check required

License/Certification:

Possession or the ability to obtain one or more of the following (preferred, but not required):

Certified Coding Specialist (CCS)

Certified Professional Coder (CPC)

Certified Outpatient Coder (COC)

Certified Inpatient Coder (CIC)

Certified Coding Specialist – Physician based (CCS-P)

Registered Health Information Administrator (RHIA)

Registered Health Information Technician (RHIT)

Job Type: Full-Time (40/hr week)

Location: Remote 
Hourly Rate: $26.50 - $28.50