---
title: iOR Operational Expertise
description: We provide ongoing support for supplies, billing, performance metrics, and so much more.
---

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# Operational Expertise

## For day-to-day oversight of your iOR Suite.

 

"iOR has allowed me to have at least one less worry going into surgery, knowing that someone has my back. They want to be there to support my team and have bent over backwards to help make us successful in every way possible. For that, I’m extremely grateful."

- Alison Tendler, MD, *ART Vision*

## We are here to support your long-term success.

You're focused on your long-term success—and so are we. That's why we provide ongoing support for supplies, billing, performance metrics, and so much more. As the only company dedicated to ophthalmic OBS, we provide the expertise you’ll need, so you can focus on what you do best and enjoy most – patient care.

![iOR-Patient-iconAsset-1](https://iorpartners.com/hubfs/iOR-Patient-iconAsset-1.svg "iOR-Patient-iconAsset-1")

![com direct icon](https://iorpartners.com/hs-fs/hubfs/com%20direct%20icon.png?width=250&height=250&name=com%20direct%20icon.png "com direct icon")

### Dedicated OBS Liason

When you partner with iOR, you benefit from a dedicated Clinical Operations Manager (COM) who serves your OBS support liaison. Our COMs have been hand-picked with extensive ophthalmic experience and are committed to providing the best in class customer support. Your COM will provide day-to-day oversight and coordination with the iOR team to ensure your OBS program runs smoothly.

- Direct communication with surgeons and practice staff for seamless coordination.

- Expertise in troubleshooting equipment, instruments, supplies, and medications. 

- Guidance on compliance with State and Federal regulatory requirements.  

- Insights on industry trends and new technological advancements. 

- Staff training and development to improve proficiency.  
- Efficiency optimization with time evaluations, workflow enhancements, and staff role analysis.  

---

![iOR-Do-it-Right-iconAsset](https://iorpartners.com/hubfs/iOR-Do-it-Right-iconAsset.svg "iOR-Do-it-Right-iconAsset")

![iDMR icon](https://iorpartners.com/hs-fs/hubfs/iDMR%20icon.png?width=250&height=250&name=iDMR%20icon.png "iDMR icon")

### iDMR® Surgical Digital Medical Records System 

- Easy to use iPad-based surgical medical record system. 

- Surgical Templates tailored to each surgeon.  

- Data collection for seamless outcomes reporting.  

- Integrates with most EMRs.  

---

![iOR-Cost-Effective-iconAsset](https://iorpartners.com/hubfs/iOR-Cost-Effective-iconAsset.svg "iOR-Cost-Effective-iconAsset")

![optimization icon](https://iorpartners.com/hs-fs/hubfs/optimization%20icon.png?width=250&height=250&name=optimization%20icon.png "optimization icon")

### Ongoing Program Optimization 

We provide monthly performance reviews designed to drive growth, streamline operations, and elevate the success of your iOR Suite. This monthly touchpoint provides actionable insights and real-time solutions across every aspect of your OBS program. 

- **Financial Performance:** Analyze trends, case volume, and financial highlights to uncover new opportunities for growth using the iOR Dashboard. 

- **iSupply:** Review your supply ordering and inventory management. Share wins and tackle challenges. 

- **iBenefits:** Gather your feedback on billing and reimbursement experiences so we can optimize your revenue cycle. 

- **Accreditation & Compliance:** Stay ahead of regulatory demands with our expert guidance on compliance, documentation, and survey preparedness. 

- **Management & Oversight:** Benefit from our expertise in operational support and staffing, and bring any challenges—even those beyond surgical operations—for dedicated support. 

![OBS-surgical-supplies-864x576](https://iorpartners.com/hs-fs/hubfs/OBS-surgical-supplies-864x576.jpg?width=864&height=576&name=OBS-surgical-supplies-864x576.jpg "OBS-surgical-supplies-864x576")

#### How to get started: 

## Free Feasibility Analysis

iOR Partners makes office-based surgery turnkey. With as little as 700 square feet, you can seamlessly integrate clinic and surgery in a few short weeks with no surgery downtime.

The first step is understanding your practice's financial and logistical feasibility with a customized analysis.  

[Start Your Analysis](https://iorpartners.com/free-analysis?hsLang=en)

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---

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